Your team: seats, roles and invites
On Pro, Team and Agency, several people work in one Garren account, each with their own login. They share the account's styles, videos and credits, and you see who used what.
Seats
| Plan | Seats |
|---|---|
| Starter | 1 |
| Creator | 1 |
| Pro | 2 |
| Team | 5 |
| Agency | 15 |
A seat is one person's login, the owner's included. Pending invites count as seats too. Need more people on Team or Agency? Add seats for $39 a month each: see Add-ons.
Invite someone
- Go to Settings › Team.
- Under Invite, enter their email address and pick a role.
- Choose Send invite.
Once they've joined, set what they may do under Permissions.
They get an email with a link that works for 7 days. They open it and sign in, or create a login, with that same email address, and they're in. Until then the invite shows in Settings › Team, where you can Resend it or Cancel it.
Roles
| Owner | Admin | Member | |
|---|---|---|---|
| Make videos and styles | Yes | Yes | Yes, as their permissions allow |
| See who's on the team and their roles | Yes | Yes | Yes |
| See the credits each person used and the Activity | Yes | Yes | Their own credits only |
| Invite and remove people, change roles and permissions | Yes | Yes, except the owner's and other admins' | No |
| Create and rename client workspaces (Agency) | Yes | Yes | No |
| Plan, payment, add-ons and cancelling | Yes | No | No |
The owner is the person who pays for the plan. There's one per account.
Permissions
An owner or admin opens the menu next to a person in Settings › Team to change what they may do:
- Role: Admin or Member.
- Monthly credit limit: the most credits they can use in a credit month. It starts again when the team's credits renew, every 30 days. Switch it off for no limit. Garren tells them before they start anything that would go over it.
- Build custom styles (members): whether they may build, rebuild and delete custom styles. Without it they edit with the styles the account has.
- Client workspaces (members, on Agency): All clients, also new ones, or only the clients you choose.
Admins always build custom styles and open every client workspace.
Credits
There's one pool of credits for the whole account: the plan's credits, carried-over credits and credit packs. Everyone on the team uses it, within their own monthly limit if they have one. See How credits work.
Credits per member and activity
Owners and admins see in Settings › Team how many credits each person used this credit month and before. The Activity list shows who used credits on what and in which workspace, and the changes to the team: invites, people joining or leaving, roles and permissions, client workspaces.
Members see the people on the team with their roles, and their own credits.
Remove someone or leave
An owner or admin removes someone with Remove in the menu next to their name. A member leaves with Leave team. Either way their login stays theirs, and everything they made stays in the account.
Your own account and a team
If you also have your own Garren account, or work in more than one team, switch between them with the workspace switcher: in the top bar next to the Garren logo on a computer, at the top of the menu (☰) on a phone. It shows up once you have more than one workspace, and Garren opens the last one you used. Each one has its own styles, videos and credits.
Moving to a smaller plan
If the new plan has fewer seats than there are people on your team, the people who joined most recently are paused until you remove someone or add seats. Their logins stay, and so does everything they made. See Change or cancel your plan.
Still stuck?
Report a bug or share an idea in the support chat, or write to us.