GarrenDocs
Billing and account

How long files are kept

Garren keeps your finished videos as long as you're on a plan. Footage and project files are kept for a while after your last change, longer on bigger plans.

By plan

FileFree videoStarterCreatorPro
Finished video (current version)30 days after your last changeWhile you're on the planWhile you're on the planWhile you're on the plan
Older versions you replaced1 day7 days14 days30 days
Your footage and the project's files3 days after your last change14 days30 days90 days
Uploads you never used in a video2 days7 days7 days7 days

"After your last change" means the clock starts again every time you change the video. The finished video includes its captions, timeline, other frames, thumbnails and YouTube package or post copy.

On Creator and Pro, the project's files include the timeline and captions of every version, so a project can be opened in editing software later. On Pro they also include what the editing project download needs.

After your footage is deleted

The finished video stays, and you can still download it. To make a new edit from the same recording, upload the footage again in a new video.

Other files

FileKept
Reference videos for a custom styleDeleted right after the analysis; the style keeps what it learned and a few still frames
Your styles, b-roll libraries and own musicAs long as your account exists, and 12 months after a paid plan ends
Editing project downloads (Pro)7 days

When a plan ends

Your videos stay for 30 days after Starter, 60 days after Creator and 90 days after Pro, so you can come back or download them. Then they're deleted.

Deleting things yourself

You can delete videos, styles and your whole account in the app at any time. Deleted files disappear from the app at once and are removed from our storage within 7 days.

Still stuck?

Write to us and we'll help you sort it out.

hello@garren.si