Change or cancel your plan

Change your plan or cancel it in Settings › Plan & billing. A cancelled plan keeps running until the end of the period you paid for.

Change your plan

1. Go to Settings › Plan & billing and choose Change plan.
2. Pick Monthly or Yearly · 2 months free, then the plan.
3. Pay for the new plan in the checkout.

The new plan starts as soon as it's paid, with its full credits for the next 30 days. Garren then ends your previous plan and refunds the part of it you haven't used, measured by the time left or the credits left, whichever is less.

Moving from monthly to yearly billing, or back, works the same way.

Cancel your plan

1. Go to Settings › Plan & billing and choose Cancel plan.
2. Confirm. The page shows the date your plan runs until.

You keep your plan and your remaining credits until that date. Nothing renews after it. Changed your mind before then? Choose Keep my plan.

You can also cancel by writing to hello@garren.si from your account's email address.

Unused time in a billing period isn't refunded, except as set out in the terms or where the law requires it.

After your plan ends

Come back within that time and everything is where you left it. Download what you want to keep before it's deleted. See How long files are kept.