Client workspaces

On Agency, every client gets a workspace of their own: their own styles, videos, Google Drive folders, media library and YouTube channel. Your team works in all of them from one account, with one pool of credits and one bill.

What each workspace has, and what they share

Add a client

An owner or admin goes to Settings › Team, and under Client workspaces chooses Add client and gives it the client's name. Rename it there anytime.

Archive or delete a client

In the menu next to a client, Archive closes its workspace and takes it out of the switcher; its styles and videos stay. Archived clients are listed under Archived, where Restore opens them again and Delete removes the workspace and everything in it for good (type its name to confirm). Credits it used this month stay used.

Switch between clients

The workspace switcher sits in the top bar next to the Garren logo, and at the top of the menu (☰) on a phone. It lists your team's main workspace and every client workspace you may open. Pick one, and everything you see and make is that client's, from the Styles page to the videos. Garren opens the last one you used next time.

Who can open which client

Owners and admins open every client workspace. For a member, choose under Client workspaces in their permissions: All clients, also new ones, or only the clients you pick. See Your team.

How long files are kept

Client workspaces keep files by the account's plan. On Agency that's footage and project files for 180 days after your last change, replaced versions for 90 days and finished videos while the plan runs and for 180 days after it ends. See How long files are kept.

Leaving Agency

On a plan without client workspaces, your main workspace stays as it is. Client workspaces keep their videos and open again once you're back on Agency.